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    Terms of Use

    Last updated July 25 2025

    AGREEMENT TO TERMS

    These Terms of Use constitute a legally binding agreement between you, whether acting personally or on behalf of an entity (“you” or “User”), and Childcare Hub (“Childcare Hub,” “we,” “us,” or “our”) regarding your access to and use of the website www.ChildcareHub.com and any related services, including those available through other media forms, mobile sites, applications, or platforms linked or connected thereto (collectively, the “Site and Services”).

    By accessing or using the Site and Services, you confirm that you have read, understood, and agree to be bound by these Terms of Use in their entirety. If you do not agree to all of these Terms, you must immediately stop using the Site and Services.

    Supplemental terms, conditions, or policies posted on the Site and Services from time to time are hereby incorporated by reference and form part of these Terms of Use.

    We reserve the right, at our sole discretion, to modify or update these Terms of Use at any time for any reason. We will notify you of material changes by updating the “Last Updated” date on these Terms. You waive any right to receive individual notice of changes. It is your responsibility to periodically review these Terms to stay informed of updates. Your continued use of the Site and Services following the posting of updated Terms signifies your acceptance of those changes.

    The Site and Services are intended for use only by individuals who are at least 18 years old. Persons under 18 years of age are not permitted to use or register for the Site and Services.

    The information available on the Site and Services is not intended for distribution or use in any jurisdiction where such distribution or use would violate local laws or regulations or require registration or licensing that we do not possess. Users accessing the Site and Services from jurisdictions outside Canada do so voluntarily and are responsible for compliance with local laws.

    CHILDCARE HUB IS A PLATFORM

    Childcare Hub operates as a technology platform that connects parents or guardians (“Parents”) seeking childcare services with childcare providers (“Providers”). Registered Users include both Parents and Providers. Our Site and Services enable Parents to contact Providers, and in some cases, Childcare Hub facilitates billing services (“Billing Services”).

    Childcare Hub does not provide, supervise, manage, or control childcare services and is not a party to any agreements between Providers and Parents, including enrollment or service agreements (“Provider Agreements”).

    Providers and their personnel are independent third parties and are not employees, agents, or affiliates of Childcare Hub.

    Childcare Hub makes no representations or warranties about the quality, accuracy, completeness, timeliness, or reliability of any Provider-related information, including licensing status, credentials, or safety standards. We do not verify or authenticate Providers’ licenses, credentials, or background checks, except as may be expressly stated.

    You acknowledge that it is your responsibility to independently verify any information about Providers, including reviewing Provider policies, terms of enrollment, and inspecting Provider facilities as applicable.

    If you access the Site and Services as or on behalf of a Provider, you may be required to enter into a separate Partner Agreement to use certain services, including Billing Services. In the event of any conflict between these Terms and a Partner Agreement, the Partner Agreement will prevail.

    SERVICE DISCLAIMERS

    1. No Employment Relationship: Childcare Hub does not employ Providers or Parents and is not responsible for the conduct of any users, whether online or offline. Parents remain solely responsible for compliance with applicable employment laws and regulations in any employment relationship with Providers, including but not limited to minimum wage, tax, employment standards, and workplace safety laws.
    2. Accuracy of User-Provided Information: Childcare Hub does not control or endorse the accuracy, completeness, or reliability of any content or information posted by Parents or Providers on or through the Site and Services. We disclaim all liability for any inaccuracies or misrepresentations.
    3. No Recommendations or Endorsements: Childcare Hub does not refer, recommend, or endorse any Parent or Provider, nor do we make any representations regarding the suitability or quality of any services offered by Providers. Any screening or verification we perform is limited and should not be relied upon as a guarantee of suitability or safety.
    4. No Staffing Agency or Employer Role: Childcare Hub is not a staffing agency or employer of record and does not hire, supervise, or control Providers. Users are solely responsible for any tax, insurance, withholding, or reporting obligations arising from any services provided.
    5. No Control Over Services: Childcare Hub does not control, supervise, or guarantee the quality, timing, legality, or payment of services provided by Providers.
    6. No Medical or Licensed Services: Childcare Hub does not provide medical, diagnostic, therapeutic, or any other licensed professional services.
    7. Limited Verification: We may verify certain information (such as email addresses, phone numbers, or licenses) provided by Registered Users. Verification indicates that the user completed our verification process but does not guarantee the accuracy or legitimacy of the information.

    BACKGROUND AND VERIFICATION CHECKS

    Childcare Hub may conduct initial background screening on Providers in compliance with applicable Canadian and British Columbia privacy laws, including the Personal Information Protection and Electronic Documents Act (“PIPEDA”), British Columbia’s Personal Information Protection Act (“PIPA”), and any other relevant legislation. These initial checks are intended to preliminarily vet Providers to be featured on the Site and Services. Parents and other users have the option to conduct more comprehensive background checks consistent with applicable law.

    1. Provider Initiated Background Checks and Sharing.
      Providers may request, authorize, or provide background checks about themselves and may authorize the sharing of these background check results with Childcare Hub and with Parents, including both prospective and current clients.

    Childcare Hub offers, through third-party screening providers, one or more background check services (“Background Checks”) to Registered Providers and Parents. Each Background Check requires the explicit consent of the Provider subject to the check and payment of a separate fee by the party requesting the check. Childcare Hub does not provide refunds for Background Checks under any circumstances.

    Providers may also submit independently obtained Background Checks subject to Childcare Hub’s terms and applicable laws.

    Background Checks may include, but are not limited to, criminal record checks, employment verification, education verification, and other relevant personal history. The information collected and reported complies with Canadian laws restricting the type of information that can be requested and used for employment or engagement decisions.

    Childcare Hub will receive a copy of any Background Check ordered or authorized by a Provider or Parent through the Site. You are responsible for providing accurate contact information to Childcare Hub, as sensitive information will be communicated accordingly.

    If a Provider has completed a Background Check through Childcare Hub or submitted their own, Childcare Hub may indicate on the Provider’s profile that the check has been completed. However, the detailed results of any Background Check will only be shared with other Registered Users upon the Provider’s explicit consent.

    1. Responsibilities of Parents and Users Requesting Background Checks
      When Parents or other users request or access Background Checks through Childcare Hub, they are responsible for complying with applicable Canadian laws governing the use of such information, including restrictions on collection, use, and disclosure under PIPEDA and PIPA.

    Users requesting Background Checks must:

    Childcare Hub may provide tools or mechanisms to facilitate compliance with these obligations, including notification processes; where such tools are not available, the requesting user is responsible for fulfilling these duties directly.

    If a Provider disputes or challenges the accuracy of information contained in a Background Check, users must suspend any adverse decisions or actions pending investigation and resolution of the dispute in accordance with applicable laws

    1. Childcare Hub May Review and Use Background Checks You Order, Authorize, or Otherwise Provide About Yourself

      By registering for and using the Site or Services as an individual Provider, and subject to your authorization, you acknowledge and agree that Childcare Hub may review and use any background checks that you have provided or authorized, in accordance with applicable privacy laws, for the purpose of protecting the safety and integrity of our platform and its users. In the case of certain providers, this information may also be used for screening purposes related to your engagement with the platform, subject to your consent as required under applicable Canadian privacy laws. Childcare Hub reserves the right to terminate your account based on the information contained in such report, even if such information was subsequently dismissed.

      If Childcare Hub terminates your access to the Site or Services on the basis of information in a Background Check, we will notify you and provide you the name and contact information of the consumer reporting agency that created the report. We will also provide you a copy of the report unless the consumer reporting agency has already provided you a copy or access to it. You hereby represent, understand and expressly agree that Childcare Hub does not have control over or assume any responsibility for the quality, accuracy, or reliability of the information included in these Background Checks. Furthermore, any inaccuracies in the report must be addressed with the consumer reporting agency that issued it and not Childcare Hub.

    By registering for and using the Site or Services as a Provider, and subject to your explicit consent, you acknowledge and agree that Childcare Hub may review and use any background check results that you have provided, ordered, or authorized, in accordance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA). This review is conducted solely for the purpose of supporting the safety, security, and integrity of the platform and its users.

    For certain Providers, background check information may also be used for eligibility or screening purposes related to your participation on the platform. In such cases, your express informed consent will be required, and you may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

    Childcare Hub reserves the right to suspend or terminate your access to the Site or Services based on the information contained in a background check where permitted by law and subject to due process. If we take any such action, we will notify you and provide the name and contact information of the third-party organization that supplied the report. If you have not already received a copy of the background check from the reporting agency, we will provide one upon request, unless otherwise already made available to you by the agency.

    You acknowledge and agree that Childcare Hub is not responsible for the accuracy, completeness, or timeliness of the information contained in any third-party background check and does not independently verify the contents of such reports. Any questions, disputes, or correction requests related to the background check must be directed to the third-party organization that prepared it.

    1. Childcare Hub May Order and Use Background Screenings About You

      By registering for and using the Site or Services as a Parent or Provider, you acknowledge and agree that Childcare Hub may, with your express and informed consent, engage a third-party background screening provider to conduct background checks on you for the purpose of protecting the safety and integrity of the platform and its users. These background checks may include criminal history, identity verification, or other relevant information, but will only be conducted after we have provided specific notice and obtained your separate, written authorization in accordance with applicable Canadian privacy laws (including PIPA or PIPEDA).

    Childcare Hub may review the results of such background checks and reserves the right to restrict or terminate your access to the platform if the results raise legitimate safety concerns. However, you will be notified of any adverse decision based on background information, provided access to the report where applicable, and offered an opportunity to respond or clarify the information before any final action is taken.

    You acknowledge that Childcare Hub is responsible for ensuring that the information used in these decisions is accurate and up to date, and we will take reasonable steps to verify the information provided by third-party background screening providers.

    If you do not consent to such background screening, you should not register for or use Childcare Hub

    1. Childcare Hub May Regularly Verify Your Identity and the Accuracy of Your Representations and Warranties

      By registering as a Provider or Parent on Childcare Hub, and, if applicable to you as a Provider and subject to your additional authorization, you authorize Childcare Hub to verify your identity and assess the accuracy of your registration information and any legal representations or warranties you provide, for the purpose of promoting the safety and integrity of the Site and Services.

    Childcare Hub may engage third-party service providers to conduct these Verification Checks on an ongoing basis, using data sources that are reasonably necessary and proportionate for this purpose. These sources may include, where permitted by law and appropriate, publicly available criminal records, sex offender registries, law enforcement and government watchlists, and relevant regulatory databases. Where applicable, you may be asked to provide additional consent for certain checks.

    You agree that Childcare Hub may take appropriate action in response to the results of a Verification Check, including suspending or terminating your account if we determine, acting reasonably and in good faith, that you have provided false or misleading information, violated these Terms, or present a risk to the community. Childcare Hub will make reasonable efforts to ensure that the personal information used in any Verification Check is accurate, complete, and up to date, especially where it forms the basis of decisions that significantly affect you.

    While Childcare Hub strives to protect your privacy, we may disclose the results of a Verification Check to law enforcement or regulatory bodies where required or permitted by applicable laws. Except as required by law or for safety-related purposes, we do not typically share Verification Check results with third parties.

    You will be notified of any material decision made about your account based on the results of a Verification Check and may request an opportunity to clarify or dispute any adverse findings.

    BY USING CHILDCARE HUB, YOU CONSENT TO THESE VERIFICATION CHECKS AS DESCRIBED ABOVE. IF YOU DO NOT WISH TO BE SUBJECT TO SUCH CHECKS, YOU SHOULD NOT USE CHILDCARE HUB

    INTELLECTUAL PROPERTY RIGHTS

    Unless otherwise indicated, the Site and Services, including all source code, databases, software, website designs, functionality, audio, video, text, photographs, and graphics (collectively, the “Content”), as well as all trademarks, service marks, logos, and other brand identifiers (the “Marks”), are the proprietary property of Childcare Hub, or are licensed to us, and are protected by applicable copyright, trademark, and other intellectual property laws in Canada, the United States, and other jurisdictions under international conventions.

    The Content and Marks are provided on the Site and through the Services “as is” for your personal, non-commercial use only. Except as expressly permitted in these Terms of Use, you may not copy, reproduce, republish, upload, post, publicly display, encode, translate, transmit, distribute, sell, license, or otherwise exploit any part of the Site, Services, Content, or Marks for any commercial purpose without our express prior written consent.

    Subject to your eligibility to use the Site and Services, Childcare Hub grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Site and Services, and to download or print a copy of Content to which you have lawful access, strictly for your personal, non-commercial use.

    All rights not expressly granted to you in these Terms are reserved by Childcare Hub and its licensors.

    USER REPRESENTATIONS

    By using the Site and Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Terms of Use; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Site and Services through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Site and Services for any illegal or unauthorized purpose; and (7) your use of the Site and Services will not violate any applicable law or regulation.

    If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to immediately suspend or terminate your account and refuse any and all current or future use of the Site and Services (or any portion thereof).

    Registered Users are solely responsible for interviewing, vetting, requesting background and reference checks on, verifying information provided by, and selecting an appropriate Parent or Provider for themselves or their family.

    USER REGISTRATION

    You may be required to register with the Site and Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable. 


    PROVIDER AVAILABILITY

    Childcare Hub cannot guarantee that provider matches will result in immediate placement. Availability is subject to change at the discretion of the provider. If no space is available, we will assist in adding your child to the provider’s waitlist and provide alternative matches when possible

    FEES AND PAYMENT

    Daycares may use our Site and Services or other services to invoice Parents for tuition, fees, or other costs related to the Daycare’s services (our “Billing Services”). You acknowledge and agree that Daycares are solely responsible for obtaining all required consents and authorizations to invoice a Parent through our Billing Services, and determining the amounts invoiced through our Billing Services. If you use our Site and Services as, or on behalf of, a Daycare, you acknowledge and agree that your use of our Billing Services is subject to the applicable Partner Agreement between you and Childcare Hub.

    Fees

    PAYMENTS

    Payment Methods: We accept payments through secure online methods, including credit/debit cards and other payment options as may be added from time to time.

    Billing: Premium subscriptions are billed upfront on a monthly or annual basis (as selected during sign-up).

    Renewals: Subscriptions automatically renew at the end of each billing cycle unless canceled before the renewal date.

    Invoices & Receipts: Digital invoices and receipts are provided via email upon payment.

    If you make payments through our Billing Services as a Parent, you acknowledge and agree that all such payments are subject to the following payment terms. You agree to provide current, complete, and accurate payment and account information for all purchases made via the Site and Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. You represent and warrant that you have the legal right to use all payment method(s) represented by any payment information you provide to us (or our third-party service provider). Daycare Fees are determined solely by the Daycare, and you are responsible for reviewing all applicable terms of your Daycare Agreement to verify the amounts of your payment. Applicable sales tax will be added to the total amount of your payment, which sales tax amount will be communicated to you. All payments shall be in Canadian. dollars. 

    Our Billing Services allow Parents to make a one-time payment, or an automatically recurring payment (“Recurring Payment”). As a Parent, you will agree to a billing period (e.g., weekly or monthly) which will be clearly communicated to you when you make your first Recurring Payment. When you make any payment through our Billing Services, you authorize us (or our third-party service provider) to charge you using the payment method(s) represented by the payment information you provide. 

    If you make a Recurring Payment, you will be charged on your first payment date, and at the start of each applicable billing period thereafter until you cancel your Recurring Payment. We will provide notice of your Recurring Payment before the start of the applicable billing period in accordance with applicable laws. By making a Recurring Payment, you acknowledge that you will be billed on an automatically recurring basis, and you accept responsibility for all recurring payment obligations prior to cancellation of your Recurring Payment by you, Childcare Hub, or the Daycare.

    Childcare Hub may use a third-party service provider to provide Billing Services. By making a payment through our Billing Services, you expressly authorize us to provide your payment information to third parties so we can complete your transaction. You also agree that we may create an account for you with our third-party service provider, or require that you create an account with such third-party service provider, and that you will agree to any of such third-party service provider’s applicable terms and conditions. Our current provider is Stripe, and by making a payment through our Services, you agree to Stripe’s terms and conditions for Stripe Connected Accounts, available at https://stripe.com/connect-account/legal. We reserve the right to change our third-party service provider at any time.

    CANCELLATION

    Subject to applicable law, all purchases are final and non-refundable. You can cancel your Recurring Payment at any time by contacting us using the contact information provided below, or through our app in the payments section. Your cancellation will take effect at the end of the then-current paid term. Subject to applicable law, you will not receive a refund of any portion of the Recurring Payments you have paid for the then-current billing period at the time of cancellation.

    If you are unsatisfied with our services, please email us at info@childcarehub.com or call us at (250) 852 8934. 

    REFUNDS

    CHANGES TO FEES

    childcare Hub reserves the right to adjust pricing or introduce new services at any time. Any changes will be communicated in advance, and current subscribers will be given at least 30 days’ notice before changes take effect.

    PROHIBITED ACTIVITIES

    You may not access or use the Site and Services for any purpose other than that for which we make the Site and Services available. The Site and Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us. 

    As a user of the Site and Services, you agree not to: 

    1. Systematically retrieve data or other content from the Site and Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
    2. Make any unauthorized use of the Site and Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
    3. Use the Site and Services to advertise or offer to sell goods and services unless approved by us.
    4. Circumvent, disable, or otherwise interfere with security-related features of the Site and Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and Services and/or the Content contained therein.
    5. Engage in unauthorized framing of or linking to the Site and Services.
    6. Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
    7. Make improper use of our support services or submit false reports of abuse or misconduct.
    8. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
    9. Interfere with, disrupt, or create an undue burden on the Site and Services or the networks or services connected to the Site and Services.
    10. Attempt to impersonate another user or person or use the username of another user.
    11. Sell or otherwise transfer your profile.
    12. Use any information obtained from the Site and Services in order to harass, abuse, or harm another person.
    13. Use the Site and Services as part of any effort to compete with us or otherwise use the Site and Services and/or the Content for any revenue-generating endeavor or commercial enterprise.
    14. Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site and Services.
    15. Attempt to bypass any measures of the Site and Services designed to prevent or restrict access to the Site and Services, or any portion of the Site and Services.
    16. Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site and Services to you.
    17. Delete the copyright or other proprietary rights notice from any Content.
    18. Copy or adapt the Site and Services’ software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
    19. Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Site and Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Site and Services.
    20. Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
    21. Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Site and Services, or using or launching any unauthorized script or other software.
    22. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site and Services.
    23. Use the Site and Services in a manner inconsistent with any applicable laws or regulations.

    USER GENERATED CONTRIBUTIONS

    The Site and Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other interactive features. You may be given the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site and Services, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, personal information, or other material (collectively, “Contributions”). Contributions may be viewable by other users of the Site and Services and through third-party websites. You acknowledge that any Contributions you submit may be treated as non-confidential and non-proprietary, except where they contain personal information as defined under applicable privacy legislation.

    Any personal information included in your Contributions will be handled in accordance with our Privacy Policy and all applicable privacy laws, including the Personal Information Protection Act (British Columbia) and the Personal Information Protection and Electronic Documents Act (Canada).

    By submitting Contributions, you represent and warrant that:

    1. You own or have all necessary rights, licenses, consents, releases, and permissions to create, distribute, publicly display, transmit, or otherwise use your Contributions and to grant us and other users the rights set forth in these Terms of Use, without infringing the intellectual property or moral rights of any third party.
    2. You have obtained the written consent, release, and/or permission of each identifiable individual in your Contributions, including the parent or legal guardian of any individual under the age of 19 in British Columbia, to use their name or likeness as necessary.
    3. Your Contributions do not contain false, misleading, or inaccurate information.
    4. Your Contributions do not contain unsolicited or unauthorized advertising, promotional materials, spam, or other forms of solicitation.
    5. Your Contributions are not unlawful, obscene, lewd, violent, harassing, defamatory, libelous, slanderous, or otherwise harmful, abusive, or objectionable, as reasonably determined by us in accordance with applicable laws.
    6. Your Contributions do not promote or incite violence, discrimination, or harm against any individual or group.
    7. Your Contributions do not violate any applicable law, regulation, or rule, including Canadian federal, provincial, or municipal laws.
    8. Your Contributions do not violate the privacy or publicity rights of any individual or entity.
    9. Your Contributions do not solicit personal information from, or exploit, individuals under the age of 18 in any unlawful manner, and do not include any content that violates Canadian child protection or child pornography laws.
    10. Your Contributions do not contain offensive or discriminatory remarks based on race, ethnicity, national origin, gender, sexual orientation, religion, or disability.
    11. Your Contributions do not link to material that violates these Terms of Use or applicable laws.

    We reserve the right, in our reasonable discretion and subject to applicable law, to remove or restrict access to any Contributions that violate these Terms.

    Any use of the Site or Services in violation of this section constitutes a material breach of these Terms of Use and may result in suspension or termination of your access to the Site and Services.

    CONTRIBUTION LICENSE

    By posting your Contributions to any part of the Site and Services, you represent and warrant that you have the full legal right and authority to do so, and you hereby grant us a non-exclusive, transferable, royalty-free, fully paid, worldwide license to use, reproduce, display, publish, adapt, translate, distribute, store, archive, and publicly perform your Contributions (in whole or in part), including your name, likeness, and any trade or service marks you include, in any media or format, now known or hereafter developed, for the purposes of operating, promoting, or marketing the Site and Services, including Daycares listed on our platform.

    You retain all ownership rights in your Contributions. This license does not grant us ownership of your Contributions, and it will continue unless and until you remove your Contributions from the Site and Services, except to the extent that we have already used them in promotional or marketing materials, or sublicensed them in accordance with this license.

    By submitting Contributions that include your image, voice, name, company or franchise name, or trademarks, you expressly consent to their use in advertising and promotional materials, including on websites, mobile applications, emails, and social media channels, consistent with Canadian privacy and publicity laws.

    To the fullest extent permitted by Canadian law, you waive any moral rights in your Contributions and represent that no third-party contributors have asserted such rights. You agree that we may grant sublicenses to affiliates, service providers, and marketing partners for the purposes described above.

    You are solely responsible for your Contributions and agree to indemnify and hold us harmless from any claims related to them. We reserve the right, at our reasonable discretion, to edit, categorize, or remove Contributions at any time and without notice. However, we have no obligation to monitor Contributions

    SUBMISSIONS

    You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information you voluntarily provide to us regarding the Site and Services (“Submissions”) are deemed to be non-confidential and may be used by us without restriction.

    By submitting a Submission, you confirm that you are doing so voluntarily and without expectation of compensation or acknowledgment. You hereby assign to us all rights, title, and interest, including any intellectual property rights, in and to the Submissions, and you represent that you have the right to make such an assignment.

    To the extent permitted by applicable law, you waive any moral rights you may have in such Submissions, and you warrant that no third party has asserted moral rights in the Submission. If the Submission includes the work of others, you represent and warrant that you have obtained all necessary rights and waivers from those parties.

    You agree that we shall have the unrestricted right to use and disseminate such Submissions for any lawful purpose, commercial or otherwise, including the creation of derivative works. You further agree that you shall not have any claim against us for alleged or actual infringement or misappropriation of any proprietary or intellectual property rights in your Submissions.

    THIRD-PARTY WEBSITES AND CONTENT

    The Site and Services may contain (or you may be redirected to) links to other websites (“Third-Party Websites”) as well as articles, text, images, graphics, audio, video, applications, software, and other content that is created by or belongs to third parties (“Third-Party Content”).

    We do not own or control these Third-Party Websites or Third-Party Content, and we are not responsible for their availability, accuracy, reliability, legality, or appropriateness. We do not guarantee that any such Third-Party Websites or Content comply with applicable laws, including privacy, consumer protection, or advertising standards. The inclusion of links or access to Third-Party Content or Websites does not imply any endorsement or approval by us.

    If you choose to access Third-Party Websites or use any Third-Party Content, you do so at your own risk. Once you leave our Site and Services, these Terms of Use no longer apply, and you should review the applicable terms, policies, and privacy practices of those third-party websites or platforms. We are not a party to any transactions conducted on Third-Party Websites and shall have no liability or responsibility in connection with such transactions.

    You agree to hold us harmless from any claims, losses, damages, or harm resulting from your use of or reliance on Third-Party Content or interaction with any Third-Party Website, including purchases, communications, or downloads.

    ADVERTISERS

    We may allow third-party advertisers to display advertisements on the Site and Services, including but not limited to banners, sponsored content, or sidebar placements.

    If you are an advertiser, you acknowledge and agree that you are solely responsible for the content of any advertisements you place and for any goods or services offered or sold through those advertisements. You represent and warrant that you have all necessary rights, including intellectual property, publicity, and contractual rights, to place such advertisements.

    We do not verify, endorse, or assume responsibility for the accuracy, legality, or quality of any advertisement or advertised product or service. Our relationship with advertisers is limited to providing advertising space. We are not liable for any acts or omissions of advertisers or for any transactions entered into between you and any third-party advertiser

    SITE AND SERVICES MANAGEMENT

    We reserve the right, but not the obligation, to:

    1. Monitor the Site and Services for violations of these Terms of Use, unlawful content, or other misuse;
    2. Take appropriate legal action against any user who violates these Terms of Use or applicable laws, including reporting to law enforcement;
    3. In our reasonable discretion, refuse access to, restrict, or disable any Contributions or content that violate these Terms or are otherwise objectionable or unlawful;
    4. Remove or disable content or files that are excessively large, burdensome to our systems, or otherwise inconsistent with the proper operation of the Site and Services;
    5. Manage the Site and Services to maintain the security, functionality, and integrity of the platform and protect our legal rights and the rights of other users.

    These actions may be taken without prior notice, and we shall not be liable for any loss or damages resulting from the enforcement of this section, provided such enforcement is consistent with applicable laws.

    PRIVACY POLICY

    We are committed to protecting your privacy and managing your personal information responsibly in accordance with applicable laws. By using the Site and Services, you agree to the terms of our Privacy Policy, which is incorporated by reference into these Terms of Use.

    We comply with the Personal Information Protection Act (British Columbia) and, where applicable, the Personal Information Protection and Electronic Documents Act (Canada). Our Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information and your rights in relation to that information. We encourage you to review it carefully.

    Please note that our Site and Services may be hosted or processed in jurisdictions outside of British Columbia or Canada, including the United States. By continuing to access or use the Site and Services, you acknowledge and expressly consent to the transfer of your personal information to those jurisdictions and the processing of that information in accordance with applicable foreign laws, which may not provide the same level of protection as Canadian privacy law.

    We do not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child without appropriate parental or legal guardian consent, we will delete that information as soon as reasonably practicable, in accordance with Canadian privacy requirements.

    COPYRIGHT INFRINGEMENTS

    We respect the intellectual property rights of others and comply with the Copyright Act (Canada). If you believe that content on the Site or Services infringes your copyright, you may submit a written notice (a “Notification”) to us using the contact information below, providing the following:

    1. A description of the copyrighted work you claim has been infringed;
    2. The URL or location of the allegedly infringing material;
    3. Your contact information (name, address, telephone number, and email address);
    4. A statement that you have a good faith belief the use is not authorized by the copyright owner or the law;
    5. A statement that the information in the Notification is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on behalf of the owner.

    We will investigate all valid claims and, where appropriate, remove or disable access to the infringing material and, in appropriate cases, suspend or terminate the account of repeat infringers.

    TERM AND TERMINATION

    These Terms of Use remain in effect while you access or use the Site and Services.

    We reserve the right, in our sole discretion and in accordance with applicable laws, to suspend or terminate your access to the Site and Services (including by blocking your IP address) at any time and for any reason, including without limitation for breach of these Terms or of any applicable law. We may also delete your account and any related content or data without prior notice.

    If your account is terminated or suspended, you are prohibited from re-registering or creating a new account under your own name, a fictitious name, or on behalf of any third party, unless you receive our express written permission.

    We reserve the right to pursue appropriate legal remedies, including civil, criminal, and equitable relief, in the event of any violation of these Terms or applicable law.

    MODIFICATIONS AND INTERRUPTIONS

    We may update, modify, suspend, or remove any aspect of the Site and Services at any time, in whole or in part, at our discretion and in compliance with applicable laws. While we aim to provide accurate and up-to-date information, we are under no legal obligation to update content or notify users of changes unless otherwise required by law.

    We may also modify or discontinue the Site and Services (or any part thereof), including features, functionality, or pricing, at any time, without notice. We are not liable to you or any third party for any such changes, suspension, or discontinuance, provided such actions are not unlawful or made in bad faith.

    We do not guarantee uninterrupted access to the Site and Services. There may be planned or unplanned downtime, maintenance, or system errors that result in temporary unavailability. You agree that we are not liable for any direct or indirect losses or damages arising from such interruptions or your inability to access or use the Site and Services during such periods.

    Nothing in these Terms shall be interpreted as requiring us to continue providing the Site and Services indefinitely or to deliver updates, corrections, or future enhancements, unless otherwise provided under a separate written agreement or required by applicable law.

    GOVERNING LAW

    These Terms of Use and your access to and use of the Site and Services shall be governed by, and construed in accordance with, the laws of the Province of British Columbia and the applicable federal laws of Canada, without regard to conflict of law principles.

    You agree that any legal action, claim, or dispute arising out of or relating to these Terms or your use of the Site and Services shall be subject to the exclusive jurisdiction of the courts of the Province of British Columbia, and you hereby submit to the jurisdiction of those courts.

    DISPUTE RESOLUTION

    Binding Arbitration

    If the parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes (“AAA Consumer Rules”), both of which are available at the AAA website www.adr.org. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in Los Angeles County, CA. Except as otherwise provided herein, the parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.

    If for any reason, a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in Los Angeles County, CA, and the parties hereby consent to, and waive all defenses of lack of personal jurisdiction, and forum non conveniens with respect to venue and jurisdiction in such state and federal courts. Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) are excluded from these Terms of Use.

    In no event shall any Dispute brought by either party related in any way to the Site and Services be commenced more than two (2) years after the cause of action arose. If this provision is found to be illegal or unenforceable, then neither party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the parties agree to submit to the personal jurisdiction of that court.

    If a dispute arises between you and us in connection with these Terms of Use or your use of the Site and Services (a “Dispute”), and we are unable to resolve the Dispute through good-faith informal negotiations within 30 days, the Dispute shall be referred to and finally resolved by binding arbitration under the laws of the Province of British Columbia.

    Arbitration shall be conducted in accordance with the British Columbia Arbitration Act, or, where applicable, the Commercial Arbitration Code set out in the Commercial Arbitration Act (Canada). The arbitration shall be held in British Columbia, unless otherwise agreed by the parties in writing. The language of arbitration shall be English.

    The arbitration may be conducted in person, by written submissions, or by videoconference, at the discretion of the arbitrator and subject to agreement by the parties. The arbitrator shall issue a written decision, including reasons upon request, and shall apply the substantive laws of British Columbia and Canada, as applicable. The decision of the arbitrator shall be final and binding, subject only to appeal or review as permitted under the Arbitration Act (BC).

    Nothing in these Terms of Use shall prevent either party from applying to a court of competent jurisdiction for interim or injunctive relief to preserve rights or prevent irreparable harm before or during arbitration.

    In the event any portion of this arbitration clause is found to be unenforceable or contrary to public policy under Canadian law, the parties agree that any Dispute shall be heard by the courts of British Columbia, as set out in the “Governing Law” clause

    Restrictions

    To the fullest extent permitted by law:

    You agree to waive any right to participate in a class action or class proceeding against us, whether in arbitration or in court, except where such waiver is not legally enforceable under applicable laws in British Columbia or Canada.

    Exceptions to Arbitration

    The parties agree that the following types of Disputes are excluded from mandatory arbitration and may be brought before the courts of British Columbia:

    1. Disputes relating to the enforcement, protection, or validity of intellectual property rights;
    2. Allegations of unauthorized use, data breaches, theft, invasion of privacy, or piracy;
    3. Applications for injunctive or equitable relief to prevent harm or enforce rights.

    If a court finds any portion of this arbitration clause to be unenforceable, the parties agree that the unenforceable part shall be severed, and the remaining provisions shall remain in effect to the fullest extent permitted by law

    PARTNER AGREEMENT

    If you are using the Site and Services as, or on behalf of, a Provider that has entered into a separate Partner Agreement with Childcare Hub, then the terms of that Partner Agreement — including any dispute resolution provisions — will govern any Dispute or claim related to the subject matter of that agreement.

    In the event of any conflict between these Terms of Use and the Partner Agreement, the Partner Agreement shall prevail solely with respect to its subject matter.

    CORRECTIONS

    The Site and Services may contain typographical errors, inaccuracies, or omissions, including but not limited to errors in descriptions, pricing, availability, or other content. We reserve the right, at our sole discretion and without prior notice, to correct any such errors, inaccuracies, or omissions, and to change or update the information on the Site and Services at any time.

    This right is exercised in accordance with applicable consumer protection and business practices legislation in British Columbia and Canada.

    WARRANTY DISCLAIMER

    Childcare Hub provides a platform for connecting users with child care providers (“Daycares”). We do not operate or control the services, staff, facilities, or qualifications of any Daycare. Specifically:

    The Site and Services are provided on an “as is” and “as available” basis, and your use of them is at your own risk. To the extent permitted by applicable law, we disclaim all warranties and representations, express or implied, including but not limited to:

    We do not guarantee that:

    1. All information — including Daycare listings, pricing, or services — is accurate, complete, or current;
    2. The Site and Services will be error-free, secure, or free from viruses or harmful code;
    3. The operation of the Site and Services will be uninterrupted.

    We assume no liability for any:

    We do not warrant or endorse any third-party products, services, or content that may be linked to, advertised on, or made available through the Site and Services. We are not a party to, and are not responsible for, any transaction or dispute between you and third-party providers. You should use caution and your best judgment when engaging with such parties.

    Nothing in this disclaimer limits your rights under applicable Canadian or provincial law, including any statutory warranties or remedies that cannot be excluded by contract.

    childcare Hub does not guarantee placement and is not responsible for the care provided by any matched childcare provider. It is the responsibility of each parent/guardian to verify the provider’s credentials and make final enrollment decisions

    ASSUMPTION OF RISK

    While Childcare Hub implements reasonable measures to promote user safety, you acknowledge that we cannot guarantee that all interactions with users of the Site and Services — including Parents, Providers, or their representatives — will be entirely safe, respectful, or free of risk.

    By using the Site and Services, you voluntarily assume all inherent risks associated with both online and in-person interactions that may arise from your use of the platform. These risks include, but are not limited to, personal injury, illness, property damage, and emotional distress.

    You acknowledge that:

    LIMITATIONS OF LIABILITY

    For users who are not subject to a separate Partner Agreement:
    To the maximum extent permitted by applicable law in British Columbia and Canada, Childcare Hub, its directors, officers, employees, contractors, and agents shall not be liable to you or any third party for any indirect, consequential, special, incidental, exemplary, or punitive damages, including loss of profits, loss of data, business interruption, personal injury, or property damage, arising from or related to your use of the Site and Services, even if we have been advised of the possibility of such damages.

    Notwithstanding the foregoing, our total liability to you for any and all claims shall not exceed:

    Nothing in this section limits liability for:

    For Daycares with a Partner Agreement:
    Any liability will be governed exclusively by the terms set out in that Partner Agreement.

    INDEMNIFICATION AND RELEASE

    You agree to release, defend, indemnify, and hold harmless Childcare Hub (including its affiliates, officers, employees, and agents) from and against any and all claims, demands, liabilities, damages, losses, or expenses (including legal fees on a solicitor-client basis) arising from or related to:

    1. Your use or misuse of the Site and Services;
    2. Any content you contribute or post;
    3. Your violation of these Terms of Use;
    4. Any breach of applicable law, including privacy or consumer protection laws;
    5. Any harm or loss caused to another user as a result of your conduct or negligence;
    6. Your misrepresentations, false statements, or breach of third-party rights (including intellectual property or privacy rights);
    7. Your relationship with a Provider or Parent, including your role in engaging independent contractors;
    8. Any legal obligation or liability arising from your failure to comply with tax, insurance, employment, or regulatory obligations.

    In the event that Childcare Hub is held liable for any tax withholding, workers’ compensation, remittances, or similar statutory obligations due to your actions or services rendered or received, you agree to promptly reimburse us for any resulting costs, penalties, interest, or legal fees.

    Childcare Hub reserves the right, at its own discretion and expense, to assume control of the defense of any matter otherwise subject to indemnification by you, in which case you agree to cooperate fully in our defense.

    USER DATA

    We collect, use, and retain certain data you transmit to the Site and Services to manage and improve the performance of the Site and Services, as well as data relating to your usage activities. While we take reasonable steps, including routine backups, to safeguard your data, you are solely responsible for maintaining backups of your data and any information you provide or generate through your use of the Site and Services.

    You acknowledge and agree that Childcare Hub is not liable for any loss, corruption, or unauthorized access to your data, except as may be required under applicable privacy laws. You hereby waive any claims or causes of action against Childcare Hub arising from such loss or corruption to the fullest extent permitted by law.

    ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

    By using the Site and Services, sending us emails, or completing online forms, you consent to receive and participate in electronic communications. You agree that all agreements, notices, disclosures, consents, and other communications provided electronically — including via email or through the Site and Services — satisfy any legal requirement for written communication under applicable BC and Canadian laws, including the Electronic Transactions Act (BC) and the Personal Information Protection and Electronic Documents Act (PIPEDA).

    You consent to the use of electronic signatures, contracts, orders, and records, as well as to the electronic delivery of notices, policies, and records of transactions initiated or completed through Childcare Hub or the Site and Services.

    To the extent permitted by law, you waive any rights or requirements under statutes, regulations, or rules that require original (non-electronic) signatures, paper records, or non-electronic delivery or retention of documents.

    MISCELLANEOUS

    These Terms of Use, together with any policies, guidelines, or operating rules posted by Childcare Hub on the Site and Services, and where applicable, the Partner Agreement between you and Childcare Hub, constitute the entire agreement between you and Childcare Hub regarding your use of the Site and Services and supersede any prior agreements or understandings.

    Our failure or delay to enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.

    These Terms of Use shall be interpreted and enforced to the fullest extent permitted by BC and Canadian laws.

    Childcare Hub may assign or transfer any of its rights or obligations under these Terms of Use without notice to you.

    Childcare Hub is not liable for any loss, damage, delay, or failure to perform caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, or governmental actions.

    If any provision or part of a provision in these Terms of Use is found to be invalid, unlawful, or unenforceable by a court or tribunal of competent jurisdiction, that provision or part shall be severed from these Terms without affecting the validity or enforceability of the remaining provisions.

    No joint venture, partnership, employment, or agency relationship is created between you and Childcare Hub by these Terms of Use or your use of the Site and Services.

    You agree that these Terms of Use shall not be construed against Childcare Hub solely because Childcare Hub drafted them.

    You hereby waive any defenses based on the electronic form of these Terms of Use and the absence of physical signatures by either party.

    CONTACT US

    In order to resolve a complaint regarding the Site and Services or to receive further information regarding use of the Site and Services, please contact us at: 

    Email: info@flexible-maroon-chinchilla.209-42-24-63.cpanel.site